Customer Service

Security and Privacy Policy:

Buttons Galore recognizes the importance of controlling the security and respecting the privacy of our customers. With this in mind, we have established the following security and privacy policy. Within this policy we hope that the most common questions concerning security and privacy are answered.

Security in Online Shopping:

Are you hesitant about using your credit card information online?
You can rest assured that online shopping with Buttons Galore is protected and safe. We utilize an advanced encryption technology that protects your credit card information. This technology is known as 'Secure Socket Layers' (SSL). SSL encrypts all ordering information, including your name, address and credit card number, so no one can read it in transit. Whenever you enter credit card information into our system you can be assured this information is kept in the strictest of confidence and is used only to charge you for services or products you have requested.

Privacy in Online Shopping:

Are you wondering what cookies are and why they are used?
'Cookies' are small pieces of information stored by your browser on your computer's hard drive. Cookies are used to remember the items in your shopping cart and to determine which of our products are most popular with you, our customer. We will be using this knowledge to provide personalized service to each of our customers. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you have your cookies disabled, our site may not perform optimally.

Are you wondering what we do with the information we collect when you place an order or request a catalog?
Typically we collect your name, address, phone number and email address. During surveys we may also collect information regarding your preferences, favorite items or other related topics. We use this information to fulfill your orders, answer your questions, contact you for clarification and to direct our website development for the future. If necessary, we may contact you by phone regarding your order but we do not make unsolicited phone calls to any of our customers.

Are you wondering if your email address is going to be made available to someone else?
Buttons Galore will not sell or trade your name to any other company or organization.

Information you should keep in mind:

Please know that when you click on links and/or ad banners that take you to third-party sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Buttons Galore cannot be responsible for the actions of third parties.

Buttons Galore may update this policy from time to time, please feel free to check this page periodically for changes.